My Lilipad is the data controller responsible for your personal data when you use our AI website builder and related services.

We may collect and process the following types of personal data:

a. Account and Contact Data

• Full name
• Email address
• Password (encrypted)
• Business information (if applicable)

b. Usage Data

• IP address
• Browser type and version
• Device information
• Pages visited, actions taken, and interaction logs

c. Website Content

• Text, media, and settings used to build your website
• Uploaded files, domains, and published content

In Canada, we collect, use, and disclose your personal information based on your consent and for purposes that a reasonable person would consider appropriate in the circumstances. These purposes include:

• Providing Services: To deliver our platform and features to you, fulfill our contractual obligations, and manage your account.
• Platform Improvement and Security: For analyzing and improving our platform, preventing fraud, ensuring security, and providing customer support.
• Legal and Regulatory Compliance: To meet our legal and regulatory obligations under applicable Canadian and Ontario laws.
• Optional Services and Marketing: For optional services, sending you marketing communications, and using non-essential cookies, where you have provided your express consent.

You have the right to withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

We use your data to:

• Provide and maintain our services
• Help you create and manage your website
• Respond to your support requests and inquiries
• Monitor and improve platform performance
• Communicate important updates and service-related changes
• Send optional newsletters and promotions (if you opt in)

We do not sell your personal information.

We only share your information with:

• Service Providers: We engage trusted third-party service providers (e.g., for cloud hosting, payment processing, and analytics) to assist us in providing our services. These providers are contractually bound to protect your personal information and to use it only for the purposes for which it was disclosed.
• Legal Authorities: We may disclose your personal information to legal authorities when required to comply with applicable Canadian laws, court orders, or other legal obligations.

Please note that some of our service providers may be located outside of Canada. When your personal information is transferred to another jurisdiction, it may be subject to the laws of that jurisdiction, including laws that may permit access to your information by foreign governments, courts, or law enforcement. We take reasonable steps to ensure that your personal information is treated securely and in accordance with this Privacy Policy and applicable Canadian privacy laws, even when processed outside of Canada.

We retain your personal data only for as long as necessary for the purposes outlined above or as required by law.

You can delete your account and data at any time by contacting us or through your account settings.

You have the right to:

• Access your data
• Correct inaccurate data
• Delete your data ("right to be forgotten")
• Restrict processing in certain situations
• Object to processing based on legitimate interests
• Data portability of your account-related data
• Withdraw consent at any time (where processing is based on consent)
• If you are unsatisfied with how we handle your personal information, you may contact the Office of the Privacy Commissioner of Canada (OPC) or, in some cases, the Information and Privacy Commissioner of Ontario.

We use cookies and similar technologies to:

• Authenticate sessions
• Understand user behavior
• Improve website performance

You can manage your cookie preferences via your browser.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

We may revise this Privacy Policy periodically. Changes will be posted on this page and, where appropriate, we will notify you via email or in-app notification.

For any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us.